Bluetooth Error Message
To use Mighty, you need to install the free Mighty Audio app. You must have the Mighty Audio app to connect your Mighty to your Spotify or Amazon Music Unlimited account.
Mighty does not connect to your phone like a typical Bluetooth accessory. If you try to connect your Mighty via the Bluetooth accessory screen on your phone or tablet, you will receive the error "Mighty3_#### is not supported". You are getting this error because you are trying to connect Mighty to your phone the wrong way.
Scan QR code below or search for "Mighty Audio" in the App Store or Google Play Store. Install the app and follow the on-screen step-by-step instructions.
Basics For Connecting Bluetooth Accessories
Mighty works with wired and Bluetooth audio accessories. Follow these steps to pair Mighty with Bluetooth headphones or a speaker for the first time. Once Mighty is paired with your Bluetooth accessory, you will not need to re-pair them.
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Make sure the Bluetooth accessory you are trying to pair is not already actively connected to another device (phone, watch, tablet, computer, MP3 player, etc). If your Bluetooth accessory is connected to another device, you will need to go into your phone, computer, or tablet's Bluetooth settings and disconnect it.
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Make sure your Mighty is powered on and connected to the Mighty app. You can confirm this by going to the “Connections” section (chain link in lower left) of the Mighty app. Once on the connection section in the app, you should see the name of your Mighty appear with a green check mark beside it.
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While staying on the same screen in the app, put your Bluetooth accessory (headphones, earbuds, speaker) in pairing mode and swipe down on the screen from within the “Connections” section (chain link in lower left) of the Mighty app.
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When the Bluetooth accessory is found, you will see a + next to the accessory name. Tap the + and the accessory will connect to your Mighty.
TROUBLESHOOTING: If you are not seeing your Bluetooth accessory (headphones, earbuds, speaker) pop up on step 3, it is likely that they have auto reconnected to your phone, computer or tablet. If that happens, try disconnecting them via the Bluetooth settings on those devices right before putting them in pairing mode in step 3. Mighty cannot discover a Bluetooth accessory that is actively paired with another device.
Reconnecting to Bluetooth
Once Mighty is paired with your Bluetooth device it will automatically reconnect with your Mighty for future uses. If you are having issues with Mighty automatically reconnecting to your Bluetooth device, checkout these tips
Order Matters - Power on Bluetooth accessory 1st, Mighty 2nd
Bluetooth accessories and connections are notoriously fickle. To make sure you have the best reconnection experience, turn on the Bluetooth accessory 1st. Wait for it to fully power up and be waiting for a connection, then turn your Mighty on. You should hear the audible chime or voice over and/or see the connection light on your Bluetooth device signaling that your Mighty and Bluetooth device are connected.
Disconnect Bluetooth Device From Other Players - (phone, watch, tablet, computer, car)
If playback on your Bluetooth accessory is going in and out or randomly breaks it’s connection with your Mighty, it is most likely because that Bluetooth device is trying to connect with something else - phone, watch, computer, car, etc. To prevent this from happening, you can “forget” or “disconnect” the Bluetooth device from everything except your Mighty. Alternately, you can physically move away from the device that is trying to steal the connection from your Bluetooth accessory - leave your phone at home, in the locker, car, etc while you take your Mighty with you.
Troubleshooting Bluetooth Connections
There are thousands of different earbuds, headphones, and speakers that have Bluetooth connectivity. We are always improving our Bluetooth connectivity in order to allow you to connect with as many Bluetooth devices as possible. If you have followed the Bluetooth connection steps and are experiencing issues while connecting, here are some troubleshooting tips.
Mighty Can’t Find My Bluetooth Accessory
Pairing Mode - Make sure your Bluetooth accessory is powered on and in pairing mode. Each Bluetooth accessory should have a pairing mode button or switch. Most Bluetooth accessories have an audible chime, voice over, and/or a blinking light to show you they are in pairing mode. If your Bluetooth accessory is not in pairing mode, your Mighty will not be able to discover the device and pair with it.
Swipe Down In the Mighty App - While in pairing mode on your Bluetooth accessory, you should navigate to the “Connections” section (chain link in lower left) of the Mighty app. When your Bluetooth accessory is discovered by Mighty, it will pop up on the Bluetooth connections screen. If it’s not popping up, you can swipe down on the connections screen in the app to force Mighty to look for Bluetooth devices.
Factory Reset Bluetooth Device - Every Bluetooth accessory should have the ability to do a Factory Reset. Performing this factory reset will get rid of pre existing connections and any oddities that might be preventing it from connecting properly. If you don’t know how to do a factory reset on your Bluetooth accessory, do an online search for the brand and product name along with “factory reset”, and you should find instructions. Follow our main Bluetooth connection steps after the device has been factory reset.
Mighty Disconnects From Bluetooth
Disconnect Bluetooth Accessory From Other Players (phone, watch, computer, car) - If your Bluetooth accessory is going in and out or randomly breaks it’s connection with your Mighty, it is most likely because that Bluetooth accessory is trying to connect with something else - phone, watch, tablet, computer, car, etc. To prevent this from happening, you can “forget” or “disconnect” the Bluetooth accessory from everything except your Mighty.
Keep Mighty Close to Bluetooth Accessory - The range of the Bluetooth connection depends on multiple factors. If you are getting crackly sound while listening or having Bluetooth drops, try moving Mighty closer to the Bluetooth accessory.
Electronic Signals and Microwaves - Bluetooth signals are impacted by electronic signals and things like microwaves. If you are experiencing crackly sound while listening or having frequent Bluetooth drops, try moving around to see if they happen in certain locations.
Factory Reset Bluetooth Accessory - Every Bluetooth accessory should have the ability to do a Factory Reset. Performing this factory reset, will get rid of pre existing connections and any oddities that might be preventing it from connecting properly. If you don’t know how to do a factory reset on your Bluetooth accessory, do an online search for the brand and product name along with “factory reset” and you should find instructions. Follow our main Bluetooth connection steps after the device has been factory reset.
Bluetooth Accessory Tips/Hacks
Bluetooth accessory can vary in how they connect and function. Even once they are connected, some of their playback methods can vary from mono to stereo. Here are some tips and hacks that might help you if you have a device that is being tricky.
Be Patient and Look/Listen For Connection Queues - Bluetooth accessories can take their time connecting (1-30 seconds). If you have already paired your Bluetooth accessories with Mighty but are reconnecting, power up your Bluetooth device 1st and then power up your Mighty (order matters). You should hear the paired chime or see the paired light on your Bluetooth accessories meaning you are connected and good to press play on your Mighty.
Take it Slow - Bluetooth accessories can be slow in responding. Rather than pressing track forward/back rapidly or the playlist button rapidly, give Mighty and your Bluetooth accessory a chance to get up to speed. Waiting a second in between button presses will help your Mighty and your Bluetooth device stay in sync. This is especially important for the 1st 30 seconds or so each time they connect. Let the connection build stability and then start sending commands from your Mighty.
Keep Wired Headphones/Earbuds or 3.5mm Aux Cord Handy - If your Bluetooth accessory is giving you trouble, you can always plug in a 3.5 mm Audio Aux Cable and use your Mighty without any issue. Many Bluetooth accessories (especially speakers) have an audio-in option, and many of them come with a cord because they know that Bluetooth connections can be wonky. If you need a cord for your speaker, any “Aux Audio Cable” should work.
Start Wired, Jump to Bluetooth - Mighty experiences playback issues with all voiceover related commands (playlist change, song/artist read out) from some of the less expensive Bluetooth accessories with mono audio output. In these cases, the Bluetooth device can connect to Mighty, but you can’t jump from playlist to playlist while connected to the speaker. In those cases, you can find the right playlist by listening via a wired connection, then pause or remove the wired connection, and finally power up your previously paired Bluetooth accessories. The Mighty will reconnect with your Bluetooth accessories, and you will be on the playlist you want.
Issues With Small Bluetooth Earbuds
Small and inexpensive earbuds are pretty great for running and working out. Unfortunately, size and cost are both factors that can impact the antenna size in your earbuds. The smaller and lower quality the antenna, the more interruption you may have. If you are running and working out with small Bluetooth earbuds and experiencing choppy or interrupted playback, we have these tips for you:
Get Mighty Closer to Earbuds - Most people default to a waistband or hip pocket for their Mighty. If you are experiencing interrupted playback as described above, try moving Mighty closer to your earbuds. Clipping on a backpack, shirt collar, hat, or armband are all good options. By moving Mighty closer to the earbuds, the Bluetooth connection should be more reliable and your playback should be smoother.
Change Which Side Mighty is Clipped to - As in the above scenario, the objective is to get Mighty closer to the antenna in your earbuds. In many instances, your earbuds would have a primary side (left or right). That primary side had the stronger antenna and main controls (power, volume, etc). To optimize Bluetooth connectivity, try to put Mighty on the same side as your primary earbud.
The Same Earbuds Work On My Phone - It takes two antennas to tango. The bigger and stronger the antennas, the longer the range and the more stable the connection will be. The Bluetooth antenna in a phone and a computer is much bigger and stronger than the antenna in a small device like Mighty. Likewise, the antenna in a speaker, and headphone is way, way bigger than the antenna in a small earbuds. With two small antennas creating the Bluetooth connection, the range becomes shorter. Keeping the earbuds and Mighty close together helps create a reliable connection.
Still Having Bluetooth Issues
Keep Your Firmware Up To Date - The Bluetooth struggle is real. Our tech team wrangles with it every day, pushing improvements into each new firmware release. By making sure your Mighty has the newest firmware, your Bluetooth connectivity will become easier and easier.
Stay in Touch - You are not on an island. We are here to listen, help, and do our best to make Mighty better with each product launch and firmware update. Please email us at heyo@bemighty.com with any questions or concerns. If you are not getting replies, please check spam and/or add us to your approved contacts list.
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