Please check that you have the latest versions of the mobile app and Mighty firmware installed. The latest version of the mobile app is v2.12(iOS) and v2.22(Android), and the latest version of Mighty firmware is v1.98.
To update the mobile app -
iOS users Navigate to the App Store app and click on the Updates button on the bottom of the screen. Scroll down to the Mighty app, select it, and click the Update button to initiate the update process.
Android users Navigate to the Google Play Store and click on the menu button on the top left of the screen. Scroll down and select My apps & games. Click on the Updates (if applicable) or the Installed tab and scroll down to the Mighty app. Click the Update button to initiate the update process.
To update Mighty's firmware -
1. Connect Mighty to the app 2. Go to the Home screen 3. Tap the three bars in the upper left to expose the Settings menu 4. Tap "Software Update". If an update is available, you will receive on-screen instructions for installing.
If you are still having issues please email us at firstname.lastname@example.org and we'll respond within one business day to help you troubleshoot.