Updating Mighty's Firmware When a new version of Mighty's firmware is released, you will be prompted to begin the download the next time you connect Mighty to the app. In the event that you are not prompted to begin the download, you can always check that you have the latest firmware installed by going to Settings and tapping "Software Update".
Updating the Mighty App When a new version of the Mighty app is released, you will receive a notification in the App Store or Google Play. If you've enabled automatic updates, the new version of the app will be installed automatically. If you haven't enabled automatic updates, you can manually install the new version by following the instructions in the App Store or Google Play.
Having the latest software on your Mighty will help you get the most out of your experience. Our software is updated regularly to help optimize connectivity, sync speed, battery life, etc.
To update the software on your Mighty simply login to the Mighty app and connect the Mighty you want to update. While on the home tab (little house in center bottom of screen) you should see a menu with three lines in the top left corner. Within that menu, you will see the option for a “Software Update”. Selecting that option will ensure you are running the most up to date software.
Trouble Updating Your Software If you are connected to a stable WiFi network, software updates are very reliable so that’s where we start with the troubleshooting. As a reminder, DO NOT press any buttons on your Mighty while it's connected to the app. Pushing buttons on Mighty can trigger music playback which automatically disconnects it from the app and WiFi. This is a power-saving feature, but will interrupt any ongoing update or sync progress.
STEP 1 - Check WiFi If you run into an error while trying to update the software, check to make sure your WiFi network is working. After you have confirmed your WiFi network is working, turn your Mighty off (hold play/pause for 3 seconds), and close the Mighty app. From there you can try again - Launch the Mighty app, power your Mighty on and connect to the app. Go to the HOME tab (bottom-middle), tap on settings (upper left, ☰ button), then tap on “Software Update”.
STEP 2 - Use Phone as Hotspot If the above process does not work, you could try using your phone as a hotspot instead of connecting to WiFi.
First, enable your phone's hotspot and connect your Mighty to it, as its WiFi network. NOTE: If you're an iPhone user there's a known limitation on certain iPhones where you need to connect another device (like a laptop) to the hotspot, before it will be visible in the Mighty app.
Once you've connected your Mighty to your phone's hotspot, re-attempt the software update process. This allows your Mighty to use a different route to download software updates
STEP 3 - Factory Reset If that fails, we can start fresh with your Mighty to eliminate the possibility of a software hiccup.
Please uninstall the Mighty app from your phone, restart your phone (DO NOT SKIP THIS STEP), then reinstall it from the App store.
After the Mighty app has been uninstalled and reinstalled, you need to perform a factory reset on your Mighty. To do this, launch the Mighty app, power your Mighty on, and connect it to the app. Go to the HOME tab (bottom-middle), tap on settings (upper left, ☰ button), then tap on Factory Reset. The factory reset will remove all the playlists and Bluetooth connections from your Mighty. The Factory Reset should take 10-30 seconds (yellow light will be on) and will be complete when Mighty powers off.
After Factory Reset is complete, power your Mighty on (hold play for 3 sec) and reconnect it to the app. Connect your Mighty to a stable WiFi network, and reattempt the software update process.
If you are still having trouble, please reach out to us at heyo@bemighty.com
0 Comments